Position Overview
In your position as a Barista, you will be responsible for preparing and serving a variety of beverages, interacting with customers, maintaining a clean workspace, and ensuring a positive customer experience.
Core Responsibilities:
Beverage Preparation:
- Prepare and serve a variety of hot and cold beverages, including coffee, espresso, lattes, cappuccinos, teas, and other specialty drinks.
- Operate and maintain espresso machines, grinders, and other coffee equipment.
- Follow recipes and procedures for consistent beverage quality.
Customer Service:
- Greet customers warmly and take orders accurately.
- Answer customer questions about menu items and ingredients.
- Provide friendly and efficient service to ensure customer satisfaction.
- Process payments and make change accurately.
Workspace Management:
- Maintain a clean and organized workspace, including the barista station and customer areas.
- Ensure proper sanitation and hygiene standards are followed.
- Restock supplies and maintain inventory levels.
Other Duties:
- Assist with setting up the store and closing procedures.
- Learn about different coffee beans and brewing methods.
- Promote and upsell menu items.
- Handle customer complaints or issues professionally.